Frequently Asked Questions

You’ll work directly with me — Kayla Gagne, the freelance web developer behind KG Glam Designs. I handle planning, design, development, and delivery myself, so there’s no outsourcing or handoffs.

I primarily work with small businesses, service-based companies, and individuals who want a clean, reliable website with a clear structure and a straightforward process.

I’m based in Ontario, Canada, and work with clients across the province and beyond. All communication is handled remotely.

Yes. While my primary focus is Ontario-based clients, I also work with clients elsewhere if timelines and communication are a good fit.

I offer custom website design & development, landing pages, web applications and interactive features (booking systems, forms, UI components), website redesigns and targeted improvements. Each project is scoped individually based on your needs.

I work with WordPress, Webflow, and custom builds. I’ll recommend the best option based on your goals, budget, and how much control you want after launch.

Each project follows a clear, calm workflow: Initial discussion and scope definition Design and layout planning Development and implementation Review and agreedupon revisions Launch and handoff You’ll always know what stage your project is in and what’s coming next.

You’ll be involved at key decision points (scope approval, reviews, content signoff), but you won’t be expected to manage technical details.

Each project includes a defined set of revision rounds, outlined before work begins. Additional changes outside scope are discussed and approved before moving forward.

Yes. Once the final invoice is paid, the website is fully yours, including source files and access.

Timelines vary by scope, but are always discussed and agreed upon before work begins. Clear milestones prevent surprises.

Typically: Project goals Content (or timeline to provide it) Reference sites (optional) I’ll guide you through what’s needed.

Pricing is scopebased, not hourly by default. Cost depends on: Page count Complexity Features Timeline You’ll receive a clear, upfront quote before work begins.

Yes. Most projects begin with a deposit, with remaining payments tied to agreed milestones.

Maintenance isn’t required, but it’s strongly recommended. Websites need updates and monitoring to stay secure and compatible.

Depending on the plan, maintenance can include: Software, theme, and plugin updates Site health checks Security monitoring Performance monitoring Small content or layout updates (within allotted time)

Hourly, asneeded support is available without a monthly plan.

Use the contact form to share: Project type Timeline Brief description I’ll respond with clear next steps.